Our delivery options will vary depending on the type of order we are sending:
Online Shop Orders
***See our COVID-19 update on our Home Page as temporary measures in place***
On orders up to 1.8kg of fudge, you have a choice between Standard delivery (5 – 7 working days) and Express delivery (2 – 3 working days). Delivery in these cases will normally be by Royal Mail 2nd and courier respectively and timescales are typical indications of the service, not guaranteed. We are aware that the impact of Covid-19 is causing delays with some services. Orders over this weight will normally be sent by courier. FREE Standard UK Delivery is available on orders over £15.
We endeavour to dispatch orders as soon as they come in but please bear in mind our fudge is a handmade product which we cut and pack to order. We will therefore do our best to work within these times. In case we are unable to meet the timescale due to a particular flavour being out of stock for example, we will try and contact you to offer an alternative flavour or see if a slight delay is okay until the preferred flavour is available. If there is a specific date you want an order to be received by, please let us know in the order notes section on the Checkout page when you place your it. We may not always work miracles – but we will do our best for you.
Trade & Wholesale, Wedding Favours and Corporate Gift Orders
These will tend to be larger orders and will either be sent by courier, normally on a 48hr service, or if local to us, we may deliver orders ourselves. We try and make our fudge to order as far as possible and may well have to make additional batches of fudge to fulfil orders. Therefore we normally say allow up to 10 working days for delivery, although we will quite often deliver well within this. Again, if you need an order by a certain date then let us know, we can normally meet tight deadlines.